At OSUN, every piece is carefully packed and prepared with love and attention to detail to ensure it reaches you safely and beautifully.
Order Processing
Orders are usually processed within 1–3 business days after payment confirmation.
Once your order is confirmed, you will receive an order confirmation via email or SMS.
Delivery Timeline
Orders are typically delivered within 7–10 business days across India.
Delivery timelines may vary depending on your location, courier availability, public holidays, or unforeseen delays.
Shipping Charges
We offer free shipping on prepaid orders above the applicable order value.
Any applicable shipping charges will be displayed at checkout.
Order Tracking
Once your order is shipped, a tracking link will be shared via email or SMS so you can track your package in real time.
Incorrect Address
Please ensure all shipping details are accurate while placing the order. OSUN is not responsible for delays or failed deliveries caused by incorrect address details.
Damaged or Missing Orders
If your package arrives damaged or if any item is missing, please contact us within 3 days of receiving your order along with:
• Clear photos/videos of the product
• Images of the original packaging
• An unboxing video for verification purposes
Contact Us
For shipping-related queries, feel free to contact us at:
Email: deepika@shoposun.in